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Hugo Oliver | Luxury Bathroom Showroom London

4.8(131 reviews)See reviews ↓·London

About the company

Hugo Oliver is an award-winning bathroom design and installation company based in London. It has a showroom in Charlton and a design studio in Blackheath. The company won the Best of Houzz Services Award 2026. With over 12 years of experience, Hugo Oliver transforms bathrooms across London.

It provides a complete luxury bathroom design and renovation service for London homes. The company offers a bespoke, end-to-end service from initial 3D CAD design consultations through to full supply, installation and aftercare. Its services include bathroom renovations, bathroom design, bathroom installation, family bathrooms, en-suite bathrooms, wet rooms and cloakrooms.

What customers say

Based on genuine customer reviews

Projects ranging from compact en-suites and downstairs toilets to full family bathrooms and kitchen replacements recur throughout the feedback for this London showroom and renovation team. Customers repeatedly describe a smooth process that begins with a prompt site survey, detailed discussion of layouts and careful advice on fixings and products to suit both taste and budget. Designers such as Agnes, Valentina and Tellisa are named for listening closely, offering practical suggestions and producing layouts that make small rooms feel considerably more spacious.

Reviewers often highlight the workmanship of fitters including Kaspar, Boris, Ionnel and Cosmin, noting meticulous attention to detail, a strong work ethic and tidy, professional installation even during hot weather. Communication before and after the job is a point that comes up often, with several clients mentioning that adjustments, such as swapping an item that did not suit, were handled without fuss. Praise also extends to the showroom itself, where catalogues and displays help customers choose tiles and fixtures, and to the speed of larger refurbishments, with one family bathroom completed in about three weeks. The recurring theme is a willingness to take on awkward spaces and deliver a finish that matches the agreed design.

Bathroom RenovatorHome improvement shopInterior designerShowroomTile Shop
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo
Hugo Oliver | Luxury Bathroom Showroom London — Customer photo

Reviews

Reviews are taken from publicly available sources.

AL
Alex Lawrie8 August 2026

From start to finish we could not have asked for a better service from Hugo Oliver. Valentina listened to our hopes for how the finished bathroom would look and offered us a design that we were very happy with The work itself was mainly carried out by Ionnel and Cosmin and their work ethic and attention to detail was excellent. We are more than happy with the look of the finished bathroom and we would readily recommend Hugo Oliver.

AB
Ann Bijnens28 July 2026

We couldn't be happier with our new en-suite bathroom from Hugo Oliver. The quality of the workmanship is outstanding, and the finished result is absolutely beautiful. Kaspar, who carried out all of the work, has an incredible eye for detail, and it really shows in every aspect of the installation. He worked tirelessly, even through the recent heatwaves, and was always professional, hardworking, and meticulous. Nothing was too much trouble, and the care and pride he took in his work gave us complete confidence throughout the project. We're so impressed with the end result that we've already asked Hugo Oliver to install our second bathroom. We wouldn't hesitate to recommend them to anyone looking for a high-quality bathroom installation. Thank you to Kaspar and the whole Hugo Oliver team for such a fantastic job!

JP
jane pinfold24 July 2026

We shared some ideas of what we wanted to achieve and the first design was perfect . The craftsmanship of the work , the design and the full experience with Tellisa and the team was so professional and fun too . Looking forward to having our next project designed and completed

NA
Natasha Acquah13 July 2026

I found Hugo Oliver through a consultant at Houzz and I’m really glad I did. I’m so happy with the whole experience, especially the end result. I would definitely recommend them for your dream bathroom renovation.

PT
Paul Turner24 June 2026

We had a fantastic experience with Hugo Oliver from start to finish and are absolutely delighted with our new bathroom. A big thank you to Tellisa for creating such a beautiful design. She really listened to what we wanted and came up with a layout that feels modern, practical and makes the room look so much bigger. Boris did an outstanding job with the installation. His workmanship was excellent, he paid great attention to detail, kept everything tidy, and was always friendly and professional throughout the project. It’s clear he takes real pride in his work. The whole team at Hugo Oliver made the process straightforward and stress-free, with great communication from beginning to end. We couldn’t be happier with the finished result and would happily recommend Hugo Oliver to anyone looking for a high-quality bathroom renovation. Thank you all for transforming our bathroom into a space we absolutely love!

RC
Rebecca Coulby16 May 2026

These guys were fantastic to work with. From The first stage of design to the final tweaks, the team maintained excellent communication throughout and finished a large family sized bathroom in 3 weeks. We are all enjoying it so much and wouldn’t hesitate to recommend Hugo Oliver and Topps Tiles for a future bathroom refurbishment.

HM
Hannah McCorry20 April 2026

Disappointing overall. Designer struggled with a design that would actually work in my bathroom. Within 5 minutes of fitter arriving they said it wasn’t possible so it has to change, and told by the project manager the designer sometimes makes mistakes as she’s not a builder can’t always know what’s possible. Overall poor finish with chipped tiles installed, sharp edges we’ve cut our hands on and ugly chrome trim everywhere as they didn’t have skills or equipment to mitre. In the end I told them to leave the decorating as the finish was terrible, but not surprising as it was a plumber doing it. Had them back twice as the shower screen was leaking and they’d not attached the toilet to the floor as well as other things they hadn’t picked up. Plasterer board is now cracking as it’s not been installed properly and smell of drains coming from the bath. I called them, emailed, text over the course of a month before I finally got to speak to the owner Paul and was told me they’d arrange to sort this out but not a word in 3 weeks. Not the mention the absolute mess of my flat they made in the month it took them to do the work. Nothing luxury about this company, neither customer service or quality of what they do. I do have a bathroom that’s at least not leaking so it could be worse but I expect much more from a company that is apparently luxury and told me continuously how good they are.

Bathroom showrooms & suppliers in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Bathrooms London★ 5,026No
2London Basin Company★ 4,958No
3Clapham Park Bathrooms★ 4,8199Yes
4Hugo Oliver | Luxury Bathroom Showroom London (this page)★ 4,8131Yes
5Hyde Park Bathrooms and Kitchens★ 4,7118Yes
Contact
+442088531153hugooliver.com/?utm_source=GMBlisting&utm_medium=organicUnit 1, Meridian Trading Estate, off Lombard Wall, Bugsby's Wy, London SE7 7SW
Working hours
Monday10:00–16:00
Tuesday10:00–16:00
Wednesday10:00–16:00
Thursday10:00–16:00
Friday10:00–16:00
Saturday10:00–16:00
SundayClosed