Wholesale Domestic Bathroom Superstore - Edinburgh is a large Fort Kinnaird showroom whose reviewers repeatedly name Aaron, alongside Gurpreet, Ali and Luigi, for helpful, unpressured advice across a wide range of budgets and products, with several customers returning for a second or third bathroom project. Customers praise clear labelling, a well laid-out store and staff who highlight items a first-time buyer might otherwise miss. One reviewer describes a very different after-sales experience, with a tap failing after three years and the company declining to replace it under warranty, instead asking the customer to dismantle it themselves and offering only a limited discount on a replacement part. As a bathroom showroom in Edinburgh, Wholesale Domestic Bathroom Superstore - Edinburgh holds a 4.6-star average from 116 Google reviews.
Reviews
4.6 / 5 · 116 totalWe were very pleased to have Aaron look after us in the Edinburgh store- he was very knowledgable about the products and we put 3 bathrooms together quickly! I would highly recommend using his expertise!
Return visit for an ensuite. Aaron very helpful. Great selection in store for all budgets. Very reasonably priced.
Aaron was very helpful and knowledgeable of the products we were looking at.
My wife and I visited the Edinburgh showroom and was very impressed with the selection on view but most of all the assistance we received from the showroom staff especially Gurpreet Singh. She was very helpful highlighting things we would need which we had not thought of.
Not somewhere I'd ever been previously. Well laid out, clean, spacious, tidy, labelling was clear, displays made sense. I was approached to see if I needed help but was never pestered. I've already made a shortlist and will probably return .
Excellent customer experience- Jui Pontis was very approachable and knowledgeable. Would definitely recommend.
We spent almost £1000 on bathroom furniture from Wholesale Domestic, and after only 3 years the sink tap completely stopped working properly. The handle can no longer be lifted or pushed down to open and close the water. This was NOT caused by misuse or damage from us — it is clearly due to the extremely poor quality of the materials or the internal mechanism inside the tap itself. A tap is designed to be opened and closed every single day, so this should not happen after such a short time. When we contacted the company, they immediately told us the faulty part was “not under warranty.” Instead of replacing the tap or taking responsibility, they told US to dismantle the tap ourselves, identify the broken piece, and send them photos. We explained that we were uncomfortable doing this because there was a real risk of not being able to reassemble the tap properly, but they refused to help. As a result, we had to spend even more money hiring someone just to remove and reinstall the tap. After sending the photos they requested, they then told us they DON’T EVEN HAVE THE REPLACEMENT PART. Instead, they sent us links to external websites and told us to buy the part ourselves, offering only a ridiculous 20% discount. This level of customer service is shocking. We have had bathroom taps in other homes last over 20 years without any issues, yet this expensive tap failed after only 3 years. Poor quality products, terrible after-sales support, and zero responsibility toward customers. Absolutely unacceptable experience — I would never buy from Wholesale Domestic again.