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Pier1 Bathrooms | Brighton & Hove Bathroom Company

Pier1 Bathrooms | Brighton & Hove Bathroom Company

5.0(42 reviews)See reviews ↓·Brighton

About the company

Pier1 Bathrooms is a family business established in 2019. Steph became a director in 2022, taking over the directorship from her husband, Angus. Rosie is the Showroom Manager and has been with the company since its inception in 2019. In 2023, Rosie was awarded 'Rising Star' at the KBB Design Awards.

Leanne is the Head of Operations. The company provides design, supply, and installation of bespoke bathrooms. Its service area includes Brighton, Sussex, and Surrey. Recommended installers offer a full workman's guarantee. Most bathrooms are completed in 3-4 weeks. The company operates a flagship showroom in Hove.

What customers say

Based on genuine customer reviews

Homeowners planning complete bathroom transformations, from compact cloakrooms to walk-in shower rooms, consistently highlight the design-led approach of this Brighton and Hove company. Named designers including Imman, Rosie and Lilly are described as listening carefully to ideas, carrying out home visits and producing layouts that made better use of awkward or limited space than clients had thought possible. A point that comes up often is the breadth and quality of tiles, taps and bathroom furniture on display, with helpful visuals supporting each choice and changes of mind during the design stage accommodated without fuss.

Feedback frequently touches on the smooth organisation of the whole project, with the same team coordinating installation and finishing so that the completed room matched the original design. Fitters brought in for the work are praised for their professionalism, plumbers included, and the finished spaces are called beautiful, peaceful or spa-like. Customers also value the support after completion, such as guidance on caring for bathroom furniture and help with finding cost-effective options and discounts along the way.

Bathroom Supply Shop
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo
Pier1 Bathrooms | Brighton & Hove Bathroom Company — Customer photo

Reviews

Reviews are taken from publicly available sources.

S
Sue5 June 2026

Imman at Pier1 has been brilliant. She listens, suggests, discusses, designs and project manages perfectly, and with patience. End result is a 5 star transformation and I love it.

MM
Marie Moore29 May 2026

Amazing Design, Product & Installation Rosie did a fabulous job of completely redesigning a small bathroom space to make it feel more spacious and optimal. The quality of the product and workmanship was amazing and evident from the final look and feel. Team finished bang on time as per the agreed schedule and to a fabulous quality. I would totally recommend

KO
Kate Ormond7 April 2026

Our bathroom is tiny so we didn’t imagine we could move things around but that’s what made the difference - by using a design service. Having visited our home and talked with us, Imman presented a clever solution that really surprised us and matched our taste and priorities. The products to choose from are vast and quality; visuals are very helpful; changes of mind (during this early stage) are easily accommodated. We created our own vanity unit that was fit into the plan. It was up to us to guide the installers. We chose to use installers that Pier 1 have worked with. Our bathroom no longer seems tiny. It’s practical and very beautiful.

GH
Georgie Hahn2 April 2026

If you’re looking for outstanding customer service while creating your dream bathroom, look no further than Imman at Pier1! 🙌🏻 Imman was so lovely to work with - professional, efficient, and went the extra mile on every step of the process (finding discounts where possible, recommending cost-effective options we hadn’t considered, and even offering care & maintenance advice on our bathroom furniture!). She managed to put together a really stunning design that ticked all of our boxes whilst remaining within our relatively tight budget, and provided us with a full quote within the hour after our meeting!! Thank you so much for all of your help Imman, your customer service was truly memorable. I would not hesitate to recommend Imman to anyone looking to bring their bathroom ideas to reality ✨

CE
Claire Evans18 February 2026

We used Pier 1 to design our bathroom and shower rooms for a renovation project. Their design ideas were brilliant, products really lovely and a good range from high to mid to more budget options to suit our needs. They also assist with tile choices to achieve the overall look which saves huge amounts of time and decision making. Imman was lovely to deal with and has been helpful since completion with any questions I have had. Would highly recommend them.

NC
Natasha Clay4 February 2026

I can't recommend Pier1 highly enough, their customer service was excellent from start to finsih. Lilly used our ideas to transform our old, outdated bathroom into such a beautfiul, peaceful space. Thank you so much for creating our dream bathroom.

HC
Heather Curwen19 November 2025

I can’t recommend highly enough. From design through to installation and finishing every care was taken to get things right for us. The end result looks amazing. I’m so happy!

Bathroom fitters in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1Pier1 Bathrooms | Brighton & Hove Bathroom Company (this page)★ 5,042Yes
2Water Delight★ 5,041No
3Opus Bathrooms★ 5,039No
4Brighton's Bathrooms ltd★ 5,038Yes
5Brighton and Hove Bathrooms ltd★ 5,030No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday10:00–16:00
SundayClosed