The Bathroom Company

The Bathroom Company pairs design work with fitting, and the two people named most often, Kirsty and Anthony, are central to how clients describe the experience. Kirsty's designs are singled out for their attention to detail, with three-dimensional plans that helped owners visualise and refine their schemes, including small bathrooms where space was used well and alternatives were offered that customers chose to take up. Anthony carries out the installation, and the accounts stress his skill and the hours he puts in, one noting a fortnight worked without a break to get the job finished.

The journey from the initial showroom visit through measuring and structural guidance to completion is repeatedly described as running smoothly, with far less upheaval than the size of the project would suggest. Tidiness recurs too, with the work area cleared as the fitting progressed. Advice and communication before, during and after the work feature regularly, as does the showroom itself for inspiration, and repeat bookings for a second room indicate that the results, whether for a main bathroom or an ensuite, matched what was promised.